Continuous Quality Improvement Applied to Outpatient Health Care Delivery in Displaced Persons Camps

Paul B. Spiegel,, Ellen Lynch, Narendra M. Patel


Continuous Quality Improvement (CQI)
has been shown to be a highly effective
approach for the evaluation and management of hospitals
in developed countries,
but it has barely begun to be utilised in
less developed countries. This article
defines the principles and the main tools
of CQI and then applies them to the postemergency
phase of a displaed persons
camp situation, specifically towards improving
the utilisation and the quality of
care in an out patient department.

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